Standard Chartered Bank — Charging me on my credit while it has been blocked by the customer

Address:bangalore

One fine day in december 2019 a message came to me that my credit card has been upgraded to digismart from landmark, post which my credit card got blocked, though I never blocked it, I never got any more credit cards as well as never did anyone reach out to me to deliver my credit card though message came that its out for delivery, from[protected] I have never swiped the card but they have charged me a bomb and kept on charging me more than my card limits, now after covid came I was badly hit financially, as I lost on my salaries and other inflows of money the same was conveyed to them on their customer portal as well as when their collection team called for the payment. I even told them I am ready to settle it out and close the amount because without even swiping the card the amount has been inflated up by more than what my credit limit was, I have no idea, on how to close this account I am not willing to pay the wrongfully charged amount for their pleasure at the same time want to be away from this burden by settling the right amount please suggest on what can be done. Please need some guidance
Was this information helpful?
No (0)
Yes (0)
Standard Chartered Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Standard Chartered Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1721
    Pending
    0
    Resolved
    778
    Standard Chartered Bank Phone
    +91 11 3940 4444
    +91 11 6601 4444
    Standard Chartered Bank Address
    19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
    View all Standard Chartered Bank contact information