Standard Chartered Bank — CIBIL score - SCB's mistake.

Address:411005
Website:www.sc.com/in

I had settled my StanChart Credit Card in 2008. I obtained a no dues certificate from the bank and after 4-5 years I started getting their emails for payment of dues.
This is ridiculous. They did not update CIBIL and my report is still showing dues of almost Rs.5 lacs, which is very huge and it is not my fault at all.
I have replied to their emails since then providing them with the proofs still they are not ready to edit this information with CIBIL.
The person who I had dealt with in 2008 is not traceable and the bank is saying that there are no accounting entries in their system regarding the payment. I paid one cheque(rs7000) and cash(rs8000) total of rs.15000. I am trying to find the entry in one of the passbooks through which I paid the cheque. But it is difficult to recall the records of 9 years ago.

Please help with this matter.
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I Have credit card no.[protected] please cancel my card, iam not using your card so please cancel my card as early as possible

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