Standard Chartered Bank — claiming payment for a fake loan which I had never taken

Bsjt

from Kolkata, West Bengal

Address:

Mumbai City, Maharashtra

Sir,
I have been receiving continuous threatening calls form the no . [protected], claiming from City Finance - Kotak Bank, that- I have not paid any payments of some loan .Also the person inform his mail id as Vidya.[protected]@kotak.com .
But I had never taken any loan from the said bank, so why do I pay for it !! . The person somehow got my personal details such as date of birth, my previous residential details, email . I think somehow he got my CV which is 5 or 7 years old.
He claimed that he sent me loan statement in my mail id - but I have not received any mail . Today also he is claiming for a negotiation amount for the loan !!
Please notify the bank and do something so that not another person faces this kind kind of harassment.
Thanking you,
B S .

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Standard Chartered Bank customer support has been notified about the posted complaint.

Dec 19, 2017

Updated by Bsjt Also I have checked for the complain section of Kotak Bank at https://www.kotak.com/en/customer-service/grievance-redressal.html ... What a joke !! Any can see it !!