Standard Chartered Bank — credit card overcharged

Hi,
I’ve sc credit card, which was expired on feb, 2018.
I have already contacted many times that i haven’t received new card and no cards displayed on my account to make payment and all.
U just advised me to get ready with inr.24, 600.
See my question is, how can i make payment without card details (Nothing displayed on netbanking). Same i informed you guys.
Now 26, june2018. Card is displayed with over internet multiplied. Now inr.35, 800.
How now it’s getting displayed previously why not? How would’ve made payment previously without card? Also, now without any single notification you guys charged more than inr.1000??
All i want is justice.
Til now i have lodged many complaints no proper response.
Do i need to complain with police as mine is cheated or what?
Fyi, i have moved to another country so i can’t visit local branch same i mentioned in all my enquiry, complaints.