Standard Chartered Bank — credit card requested for cancellation however still active and being charged

Address:Medak, Andhra Pradesh, 502319

Bank continues to bill me, post clearance of total balance and card cancellation

Total outstanding amount - rs 1, 63, 117 was paid by check no - 166821 (Kotak bank), realized on 4th august 2017.
Standard chartered confirmed the the above / no dues in email, on 8th august 2017, confirmed card cancellation

Please assist.
Samik basu ([protected])
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Comments

TO,
THE MANAGER
CREDIT CARD DEPT.

SUB: CANCELLATION OF CREDIT CARD.
OR
REVERSAL OF ANNUL FEE.

RESPECTED SIR,
I am having credit card of your bank MANHATTAN platinum:[protected] i request to cancel the annul fee or cancel my credit card.
Thank you,
rakesh ranjan
I requested a pre closure of personal loan, for which bank debited EMI from my Standard Chartered (SC) account and also from my ECS account, that too exceeding the installment amount.
Later they credited EMI amount that was debited in excess but did not refund the erroneously credited amount (in addition to EMI amount).

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