Standard Chartered Bank — excess amount paid

Address:

Chennai, Tamil Nadu, 600089

Hello team

I've been using the manhattan cr card since 4 years and till now i'm paying the amount without fail or in prompt and also i used to pay the amount more than the billed amount.

Two months back i purchased a product from flipkart worth rs.10000 in emi and immediate day i cancelled the same and the amount got reversed. Even though amount got reversed they are charging me..

Even though i spoke to customer care or written a complaint on the same to customer. [protected]@sc.com no one is giving the correct resolution. And only thing they are saying i need to pay the amount which is ridiculous. Why should anyone pay the amount for which it is not being used??

Please check in to it and process the refund amount which i've paid excess (3000/-) and i have not paid the 7090/-..
I need my 3000/- back.

Thank you.

Regards,
Raja sekhar a b