Standard Chartered Bank — fine charges of more than 1000% of outstanding card number :[protected]

Address:

Bangalore, Karnataka, 560064

Card number :[protected], with credit limit of 241000 was used regularly and made payments in time. But in the month of september 2018 mistakenly used standard chartered card for more than the limit and for which i paid the over limit charges of 545 — charged on 9th september.

The overall due for september statement was 262837.37 payable by 24th september

Of which the moment i realized made the payment of 100000 on 7th september and 162000 on 21st september well in advance before the due date

262837.[protected] =837.37 balance was outstanding, this was unknowingly else would have made full payment,
For outstanding amount of 837.37 have been asked to pay
8707.76 +1567.40 =10275.16

My savings account[protected] at icici had balance of 2, 41000 during this week

Spoke to customer care and requested to charge 100% of outstanding, but not 1000% of outstanding, it does not make sense to pay so much for just 837 rupees, have made full payment, but would request to appropriate action to ensure going further even others should not suffer.
I do not want to pay 10275 to standard chartered, but ready to contribute towards any orphanage or social service.
Std chartered compliant no :[protected] and[protected]

Regards
Arun
[protected]