Standard Chartered Bank — fraud transaction on my credit card

Address:600129

Respected Sir,

I got a whatsapp call from one person name called Ajay on 02/09/2019 spoke to me that, he will help me on assisting online dating service registration. He said the registration service took only Rs 25/-. He also asked me to share my Credit card Details like card number, ccv, expired date etc. He asked me to install an app called mightytext app which I will get member details on the app. once I installed mightytext app, i got message notification as activated. The next moment of seconds I got SMS message as Rs 40, 000(Yesbank credit card) and Rs 20, 000(Standard charted Credit Card) were swiped without giving the OTP of the Both the transations. When I tried to reach the person Ajay he was not reachable. Immediately I uninstalled the mightytext app. After that I called both the customer care number and requested to block my cards. I have registered online Police compliant no# BAO19081104 on 02/09/2019. I Request you please help me to revert back the unauthorized transaction amount of Rs 60000.
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Standard Chartered Bank customer support has been notified about the posted complaint.
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My account in Pune main branch is frozen since 11 pm yesterday (2 Nov) . No intimation has been made for the reason behind this and I am unable to move my money out of the account via online transactions.
UPI transaction cannot be done.IT replying as that the bank cannot redpond.so please take necessary action. Thank you

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