Standard Chartered Bank — I was promised a 5% cash back on my transactions

Address:

Mumbai City, Maharashtra

Hi

I am working in reliance jio in ghansoli, mumbai. I was told to open bank account in standard chartered and was given the offer by mr nikhil (Marketing guy) that i would receive 5% cashback on my transactions... However, i was fooled as i haven't received any card which provides me any cashback... I have applied for it 100 times and called mr nikhil who promises me everytimr that i will receive that card soon, its been 3 months now and i am fed up of the kind of services i am receiving from this bank. Also i applied for credit card in standard chartered but i now would like to cancel my request for credit card as i haven't received any callbacks since a long time after submitting all my documents.
Thanks.

Bhavishya