[Resolved]  Standard Chartered Bank — IMPS Transfer

Address:

New Delhi, Delhi, 110046

I have done an IMPS transfer of INR 4700 to my Standard Chartered account on 29th Sep (12.03 AM) but the amount is still in uncleared state. When i contacted the Customer Care they advised me to get in touch with the payee bank as the amount is not transferred correctly, However the payee bank confirmed that the amount has been transferred successfully to my account. I again contacted the Customer Care and they asked me to wait for some time and had assured me that the uncleared funds will get cleared but that did not happen. I again contacted them and spoke to a supervisor WASIM and finally he confirmed that the issue is with Standard Chartered IMPS, I am only getting run arounds and not getting the resolution, Morover i am unable to use my own funds because of some crap at Standard Chartered Bank. I am not going to accept this, I need money and i will voice my concern on every social media/legal platform.

This is how you Promote the IMPS service to your customers?