Standard Chartered Bank — No Response / Service from Bank

Address:Mumbai City, Maharashtra

I have applied for the loan transfer from Standard Chartered bank to Axis Bank. The Sphatica enterprises approached me for providing the services for Loan Tranfer. I have asked Correction on List of Document from bank. Written atleast more than 20 e-mails, Contacted Customer Helpdesk, Service Manager, Given Complanits and visited the Service Branch but these is no response from the bank. I am following up with the bank since last 3 month but there is no response. Can you help me on this.
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Dear Customer,

Please accept our sincerest apologies for the inconvenience you have experienced. We request you to send an email to service.[protected]@sc.com providing us with your contact/ account details, so that our official can contact and assist you.

Regards,
Standard Chartered India
The Standard Chartered Bank people are so shameless that I am writing a mail to them almost every day but they are not responding. AT times when I write a mail to Mr X I get an Out of office response stating please contact Mr Y and when I write to Mr. Y I get an automated reply please contact MR X. The given phone number is either in correct opr not working. And what a shame is that you are asking to write to some other e-mail id. What a shame?
By the way appologies won't help me. please resolve this as early as possible.

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