Standard Chartered Bank — Non processing of loan transfer application evan after 5-6 months of communications

Address:Vadodara, Gujarat

Some time in in Jan-Feb 2015 I was introduced about home loan transfer opportunity with Standard Chartered Bank. I immediately supplied required information of my existing loan with Citi bank. Then I also filled the form and supplied all the required copy of the documents through local agent Mr. Dharmendra to Ahmadabad office. Time and again I was asked to submit some or other documents again and again by Mr. Padiyar Abushek and Vikram Mahrani's office without any proper communications in the form of written mail or letter. Evan the phone call to them was either very badly handled or no response. Till date I have no official communications from the Ahmadabad office stating the status of my application. I was forced to open an account as well as take house protection insurance. I did comply the same. I also paid the required 2000/- rupees as processing fess. So far no official receipt of the same nor any progress regarding my application. I would like to know who will pay my financial loss, as I could not approach to other bank for the same. This has also put me in to lot of mental stress and hard ship. I request the early reply and early money refund aw well as return of my submitted official documents. Prashant K. Mehta (M) [protected]
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Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear Prashant K. Mehta,

We have raised your concern on our social media portal and our customer service representative will contact you shortly to address your concern. Track your query using your tracking no. #CTD1YYMCQT at this link http://on.sc.com/trackstatus

Regards,
Standard Chartered India
Agree, worst bank had a very very horrible experience paying off my loan. I would never ever recommend any one to go to this useless bank

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