Standard Chartered Bank — Payment to NPS Tier 1 account

Standard Chartered Bank — Payment to NPS Tier 1 account

G Ganeshbadavide from Bengaluru, Karnataka Jan 13, 2023 Feb 24, 2023 This thread was updated on Feb 24, 2023

I have made payment of my subscription of rs 50300 to my nps tier 1 account a/c no[[protected]] on 09/01/2023 through online using your payment gateway in NSDL. But i din't get any confirmation of this transaction from nps. I do not get any mail for this transaction but I got message to my mobile and also it is refrected in the bank statement i got the description of this transaction as 09/01/2019- PAYMENT GATEWAY XBCMFIPRU FOR 80CCD(B[protected] I raised a complaint in NSDL portal and they told to wait for 3 days. It has become more than 72 hrs yet there is no information of this transaction in the portal and even no return back of money. in this circumstances i solicit your help to solve this problem. Was this information helpful? No (0) Yes (0)
Standard Chartered Bank customer support has been notified about the posted complaint.
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Standard Chartered Bank Customer Care

from Mumbai, Maharashtra

Feb 24, 2023

Verified Support

Dear Customer,

We refer to your concerns shared at https://www.consumercomplaints.in and regret any inconvenience that may have been caused to you. At Standard Chartered Bank we constantly endeavour to understand the needs of the client to provide better client experience every time.

In line with the above, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete concern along with your card details for us to review and respond conclusively.

Regards,
Standard Chartered Bank