Standard Chartered Bank Complaints & Reviews

Dear sir i got mail from standard chartered bank
Can you please make me sure that it is right or wrong
The following mail i got :
Standard chartered bank
1 basing hall avenue, london ec2v 5dd, united kingdom
International transfer department office
Email: [protected]@yandex.com
Mr. Dominic rowland head of operation


We acknowledged the receipt of your e-mail i am the...

SCB Card Services,

I deeply regret to inform that apart from having regular follow-ups and raising complaints several times the unauthorized credit card charges was not settled and my account was continuously charged for Interest and Service Tax on the disputed amount (annual fee) for a year.

HISTORY -
Control no – [protected]
Credit Card no - [protected]

I had raised a request...

Hi,

It's so bad experience with Standard chartered bank. Regarding the personal loan 50571532. The bank is cheating by not allowing me to close the loan. I have already paid 12 EMIs. The customer satisfaction is ZERO. the staff members are so rude, not cooperative. They have issued a closure letter on 24th April 5PM IST and "The cheque issued towards prepayment should be realized before 24th of the Month to ensure that next...

I got a call from Delhi number[protected] claiming to be calling from Standard Chartered Bank and offered me Overdraft Facility, As I was a customer of SCB I believed them immediately without having any doubt.

This person by name Sharma told me to give my PAN number to cross check I credit status which I did. After a while a lady by name Ankita Sharma called from the same landline number and told me that I am eligible for...

On 20th feb 2016 from my standard chartered bank savings account 8 online transactions of amount 60, 000 happened which were not done by me and these transactions are done without otp.
I was away from india from 29th january 2016 and my registered mobile number was switch offed as it cannot work out side india.
Immediately i had submitted complaint to bank through email along with screen shots of fraud transactions and also...

Hello,

I am really fed up with the bank as I was told in Nov'2014 that credit card is lifetime free but in Nov'2015 they have charged to me annual charges and when i mailed them in Dec'15 for the annual charges and they mail me scanned copy of charges page but i can see the fake signature on that page and I am chasing with the bank for the fake signature from Dec'15 and till date no conclusion and they are providing me now...

Regardless of multiple emails & follow-up calls to customer care to release the NOC for the closed credit card [protected] i have n't received any satisfactory response & customer care is not answering to the query being raised over the release of NOC .The impression is that while creating the relationship (Credit card) there were multiple calls from SC but while it comes to customer service to release the NOC there has been...

Hello, I have a savings account in Sansad Marg branch New Delhi since 2006. (A/c No. [protected]) Today I noticed that my account is being debited by Rs.561 every month since October 2013. My original balance was Rs 6700 which now stands at Rs 2300. I called up the customer care and they informed me that I have a Preferred Banking account where I need to maintain a minimum balance of Rs.200, 000. If I don't do that, a penalty...

Need help. Since 4 days I am requesting NOC letter on my cancelled Standard Chartered credit card, but not getting any reply & responce from Standard chartered bank. When I call Standard chartered bank customer care they're tellling they don't have my cancelled credit card details & will take some time for giving responce without any acknowledgement / reference number for my request call. Please let me know is there...

Hi Team, I visited to kanyani nagar branch of standard chartered bank, pune. I was mis behaved by guard and as i get info bank even dont have parking for customers. So what they suppose client will come by magic or always by walk..?? Government Should stop these branches which don't have parking for the Customers. Kindly look into it. Regards, Praveen Maheshwari...

Mr Jagdish Prasad, a higher & reputed authority of Indian Railways had been alloted a credit card vide no. [protected] date of opening 09.02.2005 with high limit of Rs. 68000/- When took the CIBIL Report for some financial assistance from PNB, it was revealed that an outstanding balance of Rs. 29881/- payable to him for some last payment made on 12.10.2006 and said amount has been written off by your bank. It is shocking as well as...

Be aware before using Standard Chartered Credit Card! They are not at all efficient in resolving unfortunate complaints. They will play Ball Game with you causing frustration.


SCB Card Services,

I deeply regret to inform that apart from being regular follow-ups and in spite of submitting Dispute Declaration Form several times wiz Physical Copy, Scanned Copy, FAX the disputed transaction has not yet been...

I had a home loan from Standard Chartered Bank and from another bank against 2 different properties. I was encouraged by Stan C RM to foreclose loan through other bank, and take a top up from Stan C on existing loan/ property. i was never informed that this top up would entail a high 4% foreclosure charge. On Closing the loan after 2 years of availing the loan, I was informed that there would be 4.49% foreclosure charge, with the service...

I have cleared ALL my dues on/before time for all of my card statements for Standard Chartered Bank since year 2000. After having cleared all dues now, I requested SCB to terminate all of my card accounts as I am going to be out travelling for a long time and did not require those credit cards. I also wanted to avoid any un-authorised activity to take place on my unused card in my absence.

1. I lodged a request (#[protected]...

Hi There,
I am using standard chartered credit card. I am facing lots of problems and complaints while using the services of standard chartered credit card. They are expalined as follows:-
1) While talking to executive on phone([protected]), the call gets disconnected inbetween my talk and i have to call again and explain the issue from the begning to another executive again. This issue is coming again and again and it becomes...

Road, Dadar East, Mumbai -14 - The receipt no. for this payment is 006907.
Again a cheque for Rs. 325 was collected on behalf of SCB by Mr. Walter Lawrence of Bilkish Associates, 1, Pushp Varkha, Gr. Floor, 97, S.V. Road, Khar (W), Mumbai - 52., the cheque no. is 214136 through Abhyudaya Bank.the receipt no for this payment is no. 013806.

After this we received a letter from Standard Chartered Bank accepting our Full...

Dear Sir

I have received several calls from the Standard Chartered call center for credit cards. I have this morning received a call from +[protected]. I don't have any account or any relation with this bank. I don't know how they got my mobile number. This is despite me putting myself on the DND and DNC list several times. It is a very frustrating experience since its been happening for more than a year and I believe as a consumer I have a right to complain on this matter. Request you to guide me further to consumer courts/other forums so that Standard Chartered can be penalised financially.

Regards
Shadab Hussain

I had delayed my payment by 4 days due to a medical emergency on 07/june/2024. I communicated the same in the email, there was no response on my first request (KMM46332828V34379L0KM). I have asked many times, at least no reply to mail.

The charge rates are horribly high, i had paid almost 10, 000 rs for that 4 days delayed payment. Pathetic customer service.

Please do not take a standard chartered credit card. There will be no mercy when you are in a hospital bed. 120% interest is charged and the money is taken from the customer's pocket.

Thanks & regards
Sirisha Gorantla
+[protected]

This is inform you that every month Interest & Other Charges are levied from last 5 months even after making complete payment. Because, they were at fault so they reversed back first two months but last month they charged Rs 4310 as interest even after payment on time. When called their customer care executive, he said it will be reversed so make rest of the payment. Now again this month complete payment had to be done on 10th and around 20% payment got credited in their account on 12th due to weekend so this time they charged Rs 20000 interest which is too huge. I have called them multiple times and emailed as well still they are not ready to reverse instead replying

" In this regard, we would like to inform you that your previous balance was of INR[protected] and your due date was of 12th March 2024. Moreover, your full payment was not received till the due date."

So lost is their team that the amount they addressing for that statement is yet to be generated on 20th Mar and due date is yet to arrive so they themselves cant write it correctly for what they have charged interest so giving me any vague answer. I need to complain regarding their poor customer care services and looting their customers by charging anything in the statement and not giving proper response over calls so they are avoiding and forcing me to pay my bill on 12th Mar'24.

I request you to help me for reversal of interest which is almost Rs 25000 for no valid reason

I had an account with Standard Chartered Bank while opening the account I supposed to provide one nominee's phone number so I given my father's contact number([protected]). Few years ago I closed my account with Standard Chartered Bank. Now those guys call my father almost every day 3-4 times to take credit card. My father told them that you are calling to a wrong number but still they are calling. I send email to their Head office, Nodal officer and all but I haven't found any solution.