Standard Chartered Bank — Why i am penalised for no fault? No cecking data from card service department

Address:

Gautam Buddh Nagar, Uttar Pradesh

Respected sir / mam
My name :harivans pratap singh
My date of birth is : 15 - july - 1984 plz
My card no is: [protected]
Check my pan card details plz
In your data base my name is harivansh and my dob is 15 - july - 1985 it's wrong that's why i am not abel to access my credit card statement for this reason this time pnr pay on time but your customers care executive told me " don't warry its not your fault " this mistake by your agent who fill the form and many time i told you for this reason i am not abel to pay but then at that time i am whole principal amount except the late fee your customers care executive told me ok. But not resolve this matter then i give you written complain in your noida sec - 18 branch complain no is - 037101 and after that i got a call from your bangalore office one lady talk to me when i say all the problem to her, she told me ok sir accepted it's not your fault no need to pay anything, then i think resolve my problem but again i got call some one and civil record shown - ve so again i am complaining to you this time complain no is - 3409468 talk to miss rajeshwari she told me ok sir you right i can check and call you... And i told he my registered mobile no in roming that is [protected]. So plz call me on my alternate mobile no is [protected]. But many time told plz call me on my alternate no but no call on this no so plz again i told you i am innocent gay, that time i pay the whole principal amount. And in your data base my dob is wrong so please check my pan card details but again - 2 no one give me the response so plz solve my problem... As son as possible
And plz call me on my alternate no : [protected]
Thanks and regards
Harivans pratap singh
[protected]