StashFin (Akara Capital Advisors Pvt Ltd) — every time ask to deposit emi through netbanking due to some problem in their system which could not be fixed since 5 months.

Address:New Delhi, Delhi, 110045
Website:www.stashfin.com

I took loan for my medical treatment from Stashfin (AKARA CAPITAL ADVISORS PVT LTD) initially they asked us to pay EMI more than what was fixed earlier, then when we opposed and came up with facts and figures they said due to some problem in the system the same was miscommunicated. then after they said cheque presented is dishonored. when we tried to drill the reason we found that Stashfin has not presented the cheque yet and we started getting calls to immediately pay the emi. since it was first time we paid the same through netbanking. now it is the same story every month. I tried to contact stashfin over phone and every time they say that they have fixed the problem this month and from next month the same will be auto deducted but... now since last three months I get message threatening me for my poor CIBIL score.
Request concern person to kindly intervene and resolve the same ASAP.
Was this information helpful?
No (95)
Yes (238)
Complaint comments 

Comments

I am writing this Comment to bring your kind notice I had a loan with you guys and I cleared long back ( paid) but the concern is on cibil it's reflecting as 327 days delay.

I need a proper response here. You have destroyed my credit history and are not even responding. As an NBFC you have to do correct bureau reporting. Please connect me with your grievance officer immediately. If this is not resolved I will have to contact RBI ombudsman as well as share this experience on your social media handles. All these are logs of your failure to comply with regulations.

Awaiting a quick response.
My phone number is [protected]or [protected]

Dear sir,
my account not credit loan amount
But next EMI DATE show . Please any information give me.
Please contact me on my mobile number
[protected]

I am birendra kumar chaudhary Customer ID. 37931
I have paid all the loan e.m.i but still call me repeatedly and ask for money and threaten me, Speaks foul language on the phone
maine 9000 rs loan liya jiska 6 emi pay kar deya 1773*6 two time cheque bouncing charge12333 mag rahe hai
birendra kuamr chaudhary
[protected]

bkch1989's reply, Nov 16, 2019
I am birendra kumar chaudhary Customer ID. 37931 
I have paid all the loan e.m.i but still call me repeatedly and ask for money and threaten me, Speaks foul language on the phone
maine 9000 rs loan liya jiska 6 emi pay kar deya 1773*6 two time cheque bouncing charge12333 mag rahe hai
birendra kuamr chaudhary
Sir maine payment kr diya fr bhi cibil ME Show ho rha
i took a loan from them for rs 70000 and they have reported two loans in credit beauro. One under name of DMI Finance for rs 56000 and other under name of Akara Capital Investment Services for Rs 10, 24, 788.

Till the time amount was due their harami employees were talking and giving confirmation that it will be corrected, but since then payment has been done, they are not bothering to reply even on email.

Also dont ever use their mobile application. They will take access to your contact list and they will do sms blast to all your contacts and they will call all your contact list.

If you are using their mbile app, before downloading any digital lending mobile app, please make sure none of your phone contacts shows their relationship with you like, mummy, papa, bhaiya, etc, they always focus on those contacts which seems to be from your close relations and specially your in-laws relations.

to teach them a lession, its better you save phone number of some police officers, or lawyers or some politicians or some criminals in your phone with names as bhaiya, saale sahab, jija, sasur ji, MAMa, chacha, etc

they will call those numbers and then they will come to know the consequences
anther bank details showing I aproved loan msg as CM

HI stashfin
i dont have receive amount in youe side please confirm me what the issue on youe side
Greetings!

Dear Customer,

It is our pleasure to welcome you to the StashFin family and we thank you for availing a StashFin Elev8 personal loan from us.

Your loan amount of Rs.7, 500 has been disbursed on 25th Jan 2020. It will reflect in your bank account shortly. Please note that your bank may take 4 to 24 hours to reflect this amount into your account. Your payment of Rs.3, 075 is due on 24th Feb 2020. The disbursal amount is net of processing fee as applicable.

The reference ID of your loan application is SEMK[protected]. Please mention the reference iD when communicating with us.

Thanks
Sakid khan
Hi

This is to inform all of you beware of this company they can RUIN your CIBIL Like anything which i am facing

i vae cleared all the Loan its showing 0 emi and 0 active but in Cibil its still active and amount is showing as 3 lakh and one more of 4 lakh which i have not taken and showing as defaulted for 200 days
i have contacted customer care no response and No use beacuse all r fake and even no r fake,
also raised to [protected]@cibil but they are saying it has to be updated from them
No way to contact Stasfin

Some one has to take crious action on this Company

Sir my loan a/c number is 1110608 amount of rs 9000/- which I had paid and the a/c was closed but still it's showing overdue amount 1321/- and also showing that the a/c is active. Please do the needful. Thanks.
Sir my loan is allready closed by[protected], but suit filed, plz solved by my problem, my name is Billa Johnson babu, suit filed displayed my Credit Score report

My name is Billa Johnson Babu, my loan number is [protected], I have closed the loan in my name, the suit is on file, my CIBIL score is low so I am not getting a loan, Solve my problem, I have already complained once

Stashfin (Akara capital advisors private Ltd)
I have taken a loan from stashfin. I will pay the debt of stashfin in full, but they have filed a law suit against me, I have a lot of difficulty for the job, requesting to cancel the law suit, i attached a letter of NOC.

Hello
My name is gayatri patil. I have applied for the loan and have got an approval for 63k. However no further process of disbursement and no one to call or give support. It has been more than 15 days now. The app shows everything is done.
Please help me out.
Maine sari emi time say pehle pay ki phir bhe abh second time aproved nhi

hi iam hemanth babu today moring loan taken but not coming to my bank why pls call me once
another bank nuber added but my bank number chenged how is it possbile money not teken but emi oct o2 why plz call me

my num [protected]

Devineni Hemanth Babu's reply, Sep 8, 2021
plz call me once
Devineni Hemanth Babu's reply, Sep 8, 2021
every time ask to deposit emi through netbanking due to some problem in their system which could not be fixed since 5 months.

BUT EMI Date coimg why oct 02
Devineni Hemanth Babu's reply, Sep 10, 2021
9/08/2021 You have received a response from StashFin's Customer Care regarding your comment.

please respond sir my bank account number 50100251965070
HDFC0000368
PLEASE SEND MONEY 19765.0/- please send money
my loan approved 15000 and credited to my account only 2253, but emi showing full as per 15000, also no one talk to me kindly solve my issue and please contact to me further details.
thanks
I paid total amount but in cibill stash fin showing active please close my account

Hello sir I am Sangram Mohanta
Your app is showing my loan clear but after going to the bank le 8040 is pending please solve the problem...?

I have not received loan from STASHFIN but emi date has been generated and also my account number changed from app to "akara capital advisor pvl Ltd emi escrow account".. Please check and verify...

Hii Iam alredy paid in Amount CIBIL is not update. Uploaded Payment Details. Plese Send copy NOC.

AKARA Stashfin Ac No:- 3632610
Mobile Nomber :- [protected]
Gmail :- [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    StashFin
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1283
    Pending
    23
    Resolved
    746
    StashFin Phone
    +91 99 5359 5222 [Grievance Redressal Officer]
    +91 11 4784 8400
    StashFin Address
    60 Arjun Nagar 3rd Floor, Kotla Mubarakpur, New Delhi, Delhi, India - 110003
    View all StashFin contact information