Address: | Chennai, Tamil Nadu |
I'm Aswini from Chennai, working in TCS. I'm holding savings account in SBI Velachery. On 06th Jan 2015 I tried to withdraw 10000 amount from ATM but i got a slip saying that "Invalid Transaction". When i checked the online account its debited with 10000 amount. I raised a complaint. Status is like, " AT[protected]
has been attended to and closed after resolution as : CUSTOMER BRANCH A/C HAS BEEN CREDITED ON 07/01/15, PLEASE CONTACT YOUR BRANCH".
When i checked with customer care, they're saying like BRANCH account is credited with amount. But I'm not seeing online .
Please find the screen shot of the online statement attached.
NOTE: I already raised this complaint in the bank, But no action taken for nearly 25 days
Acc No : [protected]
Branch : Velachery Chennai
IFSC Code : 07993
Please assist me to sort this issue.
Thanks
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