State Bank of India — Account debited twice

Address:

144001

Respected Sir,

I am a account holder of state bank of Patiala (Account number [protected]) and i used the ATM of SBI(Dakoha, Jalandhar) to withdraw the money on dated 14/1/2017 of Rs 4000 and my account debited twice and then after i lodged the complaint on the my branch i. e State Bank of Patiala then i got the reply from my bank Your Transaction is successful and they said please contact to SBI branch. But the question is how the two transaction are successful on that day as per the RBI guideline on that day we can withdraw only 4500 Rs per day so please think on my complaint