State Bank of India — Agri Jewel Loan interest refund(3%)

Address:

Nagapattinam, Tamil Nadu

My Account Number is[protected] and branch name is Velipalayam, Nagapattinam. I have taken SBI Agri Jewel Loan on April 2014 and loan is closed on Feb 2015 and re pledged this year Feb 2015. If the loan is closed before 10 months, 3% will be refunded. But, till now Agri Jewel Loan interest refund(3%-Subsidy) is not credited to my Account. When asked in Branch, they said it will been credited after 6 months. Even they don't providing valid sbi contact number to clear our queries. They said, for all the customers re pledged or closed from Jan 2015 have not received the refund. But for the same loan in Thiruvarur branch, the refund is credited already. Please help in resolving this issue.