State Bank of India — Amount deducted from my SBI home loan

Address:

Bangalore, Karnataka

Dear Sir/Madam,
I have a Max gain home loan with SBI and the corresponding O/D Acc: [protected] in ITPL campus (Bangalore Branch). This loan is there since 1 year.
I was forced to buy some insurances from the field executive during the application process for which I intimated them that I already have insurance and I'm not in a position to go for additional ones. After one year, without my consent and without giving my intimation, a sum of 26292/- has been deducted from my account.
I kindly request you to please do the needful and help me in this situation. I'm really clueless about to whom I can talk to. When I approached the RACPC, Whitefield branch they are not addressing my concerns. This money I was holding it to pay my daughter's school fees and I was in a state of shock when the money has suddenly disappeared from account in addition to the regular EMIs.
Once I again I humbly request the concerned authorities to please take necessary action and do the needful.

Thanks,
Narendra