State Bank Of India — Amount deduction from saving account without any intimation and without any reason

Address:

124001

Dear Sir / Madam,

I am Ashish Jain and having a saving account no [protected] since 2007 in Rohtak Hissar Road Branch.
there was a amount in my account which is Debited from my above said account with rs 96621 on 02.03.2016 which i got to know from bank when i have visited the branch for my pass book complition for which i have not got any intimation and SMS on my registered mobile no.
when i approached to branch manage for this then he told me that i have to call to customer care for the same.
today i have contacted to Customer care where at first instance Padma was there who told me that she is not able to tell anything but when she transfer the line to Mr. Arun who is senior supervisor he also told that he is not able to check any details and i have to visit the branch.
i request you all please look into for this complaint and arrange for return of my money ASAP.
2nd issue have came into my notice last week when i was logging in through online portal site was not accepting my password.
this can only be my apprehension that it is related to above mentioned issue rest you can analyse this.

Thanks & Regards,
Ashish Jain
[protected]