Address: Gautam Buddh Nagar, Uttar Pradesh |
Saving A/C No:[protected]. was opened in Nov 14 and applied for twice for ATM CARD, last time on 24/01/2015
with branch Code 12986.. Several visit were made to the branch to get the card, they always says wait it will reach. At last they provided a speed post no:EX[protected]IN. I tracked the No on India Post, it shows nothing where as a second speed post no EA[protected]IN for PIN, it shows the track record and PIN No is with the bank. Then they provided me the Bangalore Nos from where cards have been issued. But unfortunately they never replied even never attended phone calls. Than I have to SMS your UNHAPPY service. They provided me a complaint No: CSI[protected] on 30th March 2015. After some time they SMS me that the issue has been resolved please contract to the branch. When branch is approached the same answer is given that card has been sent and PIN No is with us. Then again I approached to your Complaint Call with No:OPI[protected] dated 24/4/2015. But unfortunately till date nothing is happening and I am being deprived by my consumer right. I do not know whether can I get my ATM card or not. For this serious negligence who is responsible for and whether I have to go to consumer court or complaint for higher authorities. If so kindly provide me the email address and phone no. I would like to inform you that I am a students and can't spent so much time to visit your branch and approach on complaint cell again and again. One more thing I would like to inform you that while complaining there are so many restriction being imposed upon the costumer or not attending the phone or pending the case. But it comes on costumer side then you shows your all legal rights. I request you please go into the matter and resolve the matter. Otherwise I will approach to consumer court for compassion or close the account with remark and will be approached to Prime Minister JAN DHAN YOJANA CELL in Prime minister office. I again request you to go through the matter and reply with in 7days. I hope I will be privileged to have my card with in 7days. Thank you for your patience to hear me.
Angelica Selvi Naidu.
B-3/34, Aravali Apartments,
Sector-34,
Noida 201301. Was this information helpful? |