State Bank of India — cancel payment

Hi team,

I would like to pay attention towads my card no # [protected] on 17/03/2019 i make a payment of rs.45, 000.00 was spent on my sbi card ending 1381 at seaice club and resorts. I want to cancel this payment. Need to stop this payment before the merchant claim as a fraud hapeen with me, they didn't tell me the hidden charges of this payment. After i pay than they tell me about the extra intrest charges on this payment i already called in customer care the provide me service no on call but didn't get this on sms service no #[protected]. They refuse to stop this payment & tells me to mail on this email id. I need immediate action on this and update me asap.
No payment goes to merchant

Thanks,
Harish
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Aug 04, 2019
Updated by Harish2910@
Nothing happen on this matter also .
Verified Support
Aug 05, 2019
State Bank of India [SBI] Customer Care's response
Dear Customer, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 180243.
Aug 06, 2019
Updated by Harish2910@
On 6th of aug 2019 i receive call from sbi collection team and they told me that you payment were released to merchant before we take any action on it . I don't know why sbi excequtive make me fool all the time if they don't want to take action on the above this matter .
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information