State Bank Of India — Cash not credited back after no payment

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, I used my SBI card for making payment after Purchase at Alice Metal corp, the amount got deducted from my account and I got a message stating that “Thank you for using your SBI Debit card XXXX for a purchase worth Rs829 on POS00858445 at Alice Metal Corporation Tiruvallur in txn#[protected], but the payment was not made to store and the slip was not generated. I had to make a separate payment of Rs829. And the amount has not been refunded to my account please do the needful. Regards Umme Athiya