[Resolved]  State Bank of India — Charges deducted in wrong manner due to SBI server down(A/C number [protected])

Address:

Udaipur, Rajasthan

Hello Sir/ Ma'am, I am Dinesh Devpura resides Udaipur (Rajasthan). My account is in SBI main branch, Udaipur (Raj). My account number is [protected]. I used my ATM card in another bank for cash withdraw on 13th September 2014 but SBI server was down at that time and my amount didn’t proceed. I didn’t use ATM card in another bank more than 5 times still my balance got deducted 3 times on 22 september 2014 (17Rs each time) and message was showing insufficient balance in account while i didn't use my ATM card on 22nd September. I used only on 13th September even not more than 5 times. I registered a complaint on 1800line but complaint was made closed without resolving my issue. Bank was saying that this deduction is valid but I need to file a court case against it. Please resolve my issue as soon as possible. Many thanks in advance. Rgds, Dinesh Devpura +91-[protected]