[Resolved]  State Bank of India — complant for kundara branch

The General Manager, SBI Sir, I regret to inform you that the ‘A’ Branch of your office is not rendering satisfactory services to its customers. I have been a regular customer of this branch since long time. I have observed that the services offered have deteriorated recently. The bank staff is very careless with regard to timings. The bank does not really start functioning at 10 a.m. The loss suffered by the customers as a result of this, cannot be conceived by them. Moreover, delay in transactions, causes untold hardships to the customers. In fact, last week, I had to wait at the counter for one full hour to get my Cash receiving and they r accusing but the manager is gentleman he came and solve the issue Enquiries are not attended to properly and sometimes, necessary forms and papers are also not available. The general attitude seems to be less customer-oriented. and they r not opening new account also .. staff also very less So am thinking to cansel my all account this bank Therefore, I request you to look into the matter personally and take necessary steps to improve the working conditions of the said branch. (Kollam, kundara, new branch Yours faithfully, Anillal vs