[Resolved] State Bank Of India — Credit card unresolved solution

Rahulbusy1

Apr 8, 2022

Address:	India
Website:	Sbicard.com

Sir,
I have purchased a product on emi merchant through sbi card dated 17.01.2022 and after some time i have cancel the Purchase. The total amount got refunded and reflected in my credit card on 19.01.2022. but they have’nt close the emi and taken one installment in next statement. When i call customer care to cancel it. They unnecessarily taken it into foreclosure and not cancelled it even it hasn’t completed 40 days. They have taken one emi installment it’s service charges and foreclosure charges. I have complained many times to sbi customer care but every time they give unresolved solution. I have given approx rs. 2000 extra for the purchased and thay are always misleading my issue not resolving it.

+3 photos

Was this information helpful?

No (0)

Yes (0)

May 21, 2022

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2022

State Bank of India [SBI] Customer Care's response Dear Customer, We regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 886392. We request you to remove the comment containing your contact/card details, for security reasons.