[Resolved]  State Bank Of India — Deducting of amount without knowledge and denying info. (RTI)

Address:

Hyderabad, Andhra Pradesh

Hi, My name is Chandrashekar S. I have SB ac. with SBI, HPS, Begumpet, Hyderabad. On Jan-6-2015 there was a deduction of Rs. 393.26 from my a/c and no proper details are given as to why this amount has been deducted even when I wrote to the Chairman's office. Today Jan-13-2015 there was a email response from AGM, Hyd. stating that this amount has been deducted by SBI, Commercial Bank from ONGOLE and that the amount be refunded with no further reason as to why it was deducted etc.I am denied the right to info. as well as being cheated by SBI by deducting the amount and not giving proper reasons even though I have raised the complaint starting from the Customer Care, GM, AGM, till he Chairman. It really makes me nervous and I feel scared that a nationalized bank like SBI can go to this kind of extent to deny info. as well as deduct amount without my knowledge (by some other branch) and not even responding to my complaint properly.