State Bank Of India — Delay in Money Refund

Address:

Virudhunagar, Tamil Nadu

When I am trying to book a bus ticket via online, money is debited wrongly from my account even the ticket is not booked. This is repeated twice. And refunding is also over delaying. When I call customer care, they said that to resolve and refund take 45 days long. But I am middle class family, if they take more time to refund money means we suffer a lot.