State Bank of India — Disgusting Behaviour

Address:Thane, Maharashtra

The branch of S.B.I in Vasai West(Dist.-Thane), Maharashtra is an equivalent to hell, a place of foolish officials who claim themselves to be bankers, where customers are treated very badly.This was the worst experience ever faced by me in the branch of this bank.The scenario goes like this- I went around 2.00pm for getting the transactions printed on the P.P.F a/c passbooks.These accounts were not of this particular branch but assuming that I could get the transactions printed was my fault.The idiotic person who was responsible for printing the passbook was giving me very ABSURD AND IRRELEVANT replies when I requested him to print the passbook.The pathetic treatment didn't end here as the respected lady sitting on the counter no.6 "ORDERED" me to check the counterfoils by myself from the registers when she was requested by me to provide me with the counterfoils.Apart from that, this bank has it's servers down very frequently which wastes customer's essential time.I wonder customer is regarded as the king of the market, but here in STATE BANK OF INDIA the situation is different, the bank officials are ordering the customers to do their work and talking to them as if they are some king and the customers of the bank are merely beggars.I look forward to close my accounts from the WORST bank named- STATE BANK OF INDIA.This is one bank which does not give any importance to it's customers.On top of that, one of my other assumption also failed when I thought that this particular branch is not up to the level, the other branch located in Vasai East seems to be improper in it's operations as here the person responsible for printing the passbooks was not present only and as we know, in S.B.I, the staff doesn't bother, the same condition applied and no one bothered to reply my query.That's all.
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information