State Bank of India — Erroneous maintenance of loan account
R
Rajesh C Pillai
from Thiruvananthapuram, Kerala
Address:
Thiruvananthapuram, Kerala, 695033
I have availed a home term loan for 4 lakhs from sbi nanthencode branch during december 2004. the number of emis as per the original agreement was 224. only around sixty thousand rupees is remaining to be repaid where as about eighty number of emis are remaining. but the bank is frequently calling me demanding to pay an amount of sixty thousand which is, accordong to them, overdue. i contacted the nanthencode branch of sbi and their racpc thiruvananthapuram. they stated that their system shows myemis as 120 instead of 224 and also that they are unable to rectify the mistake. i submitted several written requests but in vain. they continuously calling me to repay the loan amount instead of rectifying the mistake occurred. the bank alone is responsible to the mistake. they are simply sitting on my requests. my loan account no. is [protected].
Rajesh c k
Thiruvananthapuram.
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