State Bank of India — Impolite Response

Respected Sirs, I have a saving account with SBI udhna branch, bhatina, Surat and yesterday (10.4.15) I approach to my home branch to remit a cash at Rs. 30000/- but the officer neglect my request and he ask to me that you go to ATM Counter and deposit your cash in the counter but at a time there is long que but bank counter is clear and there is nobody for any transaction. Then I meet with branch manager and he have accepted my request but officer again refuse my request then after manager directly to advice to him for taking cash then after officer take the cash and officer again told me that this is first and last and secondly I will not be taken such type of transaction so not of that. Also please note that he is not a good staff and nor providing a good service. So you are requested to please look into the matter and do the necessary action against him due to he have waste my valuable time near about 3-4 hours in this matter. Expecting your prompt and expedite action in this regard. With Regards Sagar Shriram Patil SBI A/c No.[protected] Mob: [protected]