State Bank of India — Invalid transaction by SBI

Address:

Nagpur, Maharashtra

I am Mr. Praveen Nair an existing customer of SBI since a long time. I have deposited Rs.1600 at GCC of SBI Narendra Nagar [Home Branch] on dt.29/12/14. The total balance was Rs.1905/-after deposition. But still my chq.No.150778 amt.Rs.1500/- in favour of MSEB was dishonored by SBI bank. Due to which MSEB charged me a fine of Rs.400/- for dishonor of chq. And SBI bank also deducted an amt. of Rs.253/- from my account stating reason as dishonor of Cheque. As per my earlier complaint (OP[protected]. SBI (CMS) has attended the complaint and the transaction recorded are correct clarifying that the SBI Head Office working starts at 6AM in the morning and the Branch offices starts at 9.30AM. From the entries it is clearly seen that the cash was deposited first and then the chq. was bounced by the bank. In the overall transaction you can notice from my passbook entry that after the cash deposition my account was having sufficient amt for the chq. to pass but still chq. was dishonored by the banks side. I am really facing mental, physical and financial stress which can be proved by me. I have to pay chq. Dishonor penalty to Bank as well as MSEB (Maharashtra State Electricity Board). Firstly I need my deducted amt. of Rs.253/- back in my SBI A/c No.[protected], secondly a letter in written from SBI mentioning the reason for dishonor of chq.No.150778 even after sufficient amount in my zero balance account and lastly a letter in written from SBI bank stating that the fault was not from my side (Account holder side) the funds were sufficient in my account to pass the above mentioned chq. The fault was from the banks side / transaction. So that the penalty amount of Rs.400/- could be saved which is charged on me by MSEB. I hope very positive towards you. So please take appropriate action for this matter. Thanking You Mr. Praveen Parameswaran Nair