State Bank Of India — Misbehaviour of Branch Manager

Sir/Mami want to complaint about SBI branch manager o[censored]rban Estate 2, Hissar, Haryana. He uses bad language talking with the customers like 'tu" and i have complained that i am not recieving OTP while doing transaction with debit card and it has been 15 days yet there is no solution to my problem and he today he said that have some patience . Even he said that he has no acoountability in case of failure . So, i request you take a strict towards misbehaviour of your employees who are creating a negative image of SBI in our mind and please take steps to solve my problem . My a/c details are given below - Name - Ramesh Kumar Garg A/C No. - [protected] Branch Code - 17698