State Bank Of India — Money deducted twice but dispensed only once

Address:

New Delhi, Delhi

On 13Mar 15 at 23:44 at SBI ATM (HFBC[protected] at shaheen bagh, , Delhi, SBI Debit Card number [protected] used for withdrawing Rs.10000 (txn#8607) and SMS received on phone .Again Transacted for Rs.7000 but process interrupted and no money dispensed.Again transacted for Rs. 7000 and money dispensed by machine. No SMS Received after the transaction of Rs.10000.Also no receipt was produced by the ATM machine. On 14 Mar 15 when withdrew Rs.1000 from the same ATM, I came to know that Rs.7000 was deducted twice (Total Rs, 14000 ) from my account but it should be only once. Request complaint to be initiated/addressed and Rs.7000 should be refunded in my account. SBI A/C No.[protected] S F Ahmed/ [protected]