State Bank of India — Neglegency in transfering My CIF

Address:

Hyderabad, Andhra Pradesh

I am working as a scientist in Indian National Center for Ocean Information Services, Ministry of Earth Science, Govt of India. I have an SBI salary account in Hyderabad (HAL (Hindusthan Aeronautics Limited) Campus, Hyderabad, branch code=001676) and another account in Mankundu (Branch code = 006772). I lost my ATM card of the Hyderabad account unfortunately on this weekend (27/06/2015). I blocked the card and went to the bank today (30/06/2015). The branch officer told me that I have to contact the branch manager of the West Bengal Mankundu SBI account to transfer the CIF from that account to this Hyderabad Account. Thus I called the Branch Manager. But the whole day his mobile phone is switched off. Then I called the land-line number of the branch. But I noticed that Someone is picking up the phone and without talking he suddenly hang up the call. What kind of behaviour is this?? Then I called a friend of mine to go to the branch. After visiting the branch my friend informed me that I have the CIF No. in my passbook and I have to give the CIF No. to my Hyderabad branch. Then called the Hyderabad branch to give the CIF no. but they told me that the branch itself has to transfer the CIF. Now I am feeling very much frustrated. I had the only ATM which I lost unfortunately. Now I have nothing. I am hanging between this critical situation. Please help me out in this condition. I am seeking for an urgent help.