State Bank Of India — negligence of duty

Address:

Begusarai, Bihar

Sir my account number [protected] in brts branch begusarai, IFSC code SBIN0003589. I wanted to apply for activation of my internet banking in my account. I have been asked to submit KYC form which i did on the same working day and then ii was told application would be accepted only after a working day. It was 27/03/15, after that it was a long holiday in banks. I then was asked to come in april and i visited bank on 8 of April on this day ii found that the autherised person was on leave for next 2 days. On 10th of april i needed to get back to delhi to my work. In this way almost in 8 days my application was not accepted. Name of authorised person is pankaj. Deputy branch manager said there was no one else to additional duty on behalf of mr.pankaj.