[Resolved]  State Bank of India — Non Action by the Branch Manager SBI Saraswati Vihar, SB A/c[protected], Pension Payment Order no. 1230 dt. 29.10.2002

Address:

New Delhi, Delhi

I am 70 years old senior citizen, retired from Uttar Haryana Bijli Vitran Nigam Ltd. ( UHBVNL), now residing in Delhi having my bank account with the above mentioned branch . My pension is attached with this account and getting the pension on time since last 9 years without facing any problem. In the month of January 2014, Govt. has announced a hike of 10% in the Dearness Allowance (DA) . I have observed that the effect of this increment was not applied in my pension and, since January 2014, I am getting the pension without increase. On 14th July 2014, 14th August 2014 and then on September 8th 2014, I met the concerned person in branch and apprised him about this fact, he took a written request for the same and assure me that they will look in to this matter and will do the needful. Despite routine follow up and repeated visit of the branch, nothing has been done for this matter. I am a patient of arthritis and cannot walk too much, though no one in the branch is ready to take up this matter. It is shocked and surprised that they are asking me to follow up with some branch in Chandani Chowk, when I asked the specific branch and concerned person name, they were not sue to whom I have to meet, it seems they want to just linger on the issue and trying to avoid the matter concerned. I request you to look in to the matter and direct the concerned person to do the needful, so that I can get the benefit of increased DA/pension. Thanking you,