State Bank Of India — Non refund of debited amount on online order paid by SBI internet banking
S
SGG@
Jul 24, 2021
On 17/07/2021 I made an online order to the merchant Amazone for Vegetable seeds for 439/-rs & payment of it was done through SBI internet banking mode through Yono Lite App.. Amount deducted soon after it but on a few minutes amazone sent a mail of Order cancellation for the reason of Failure payment & amount wil be refunded if duducted... No amount refunded so i complain to the concerned bank throught online service. The resolved & closed the complaint by giving supportive description that gateway transation was successful & the same amount is credited to concerned merchant.. When i called back to Amazone care the told amount not credited to us... So plz resolve the problem & refund the amount
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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