State Bank of India — PENSION NOT CREDITED AFTER SUBMITTING LIFE CERTIFICATE PERSONALLY

Address:

Deoria, Uttar Pradesh

Dear Sir, I am a defence (Indian Navy) pensioner with PPO.No.09/97/B/S002588/2009, and pension account No.[protected] in State Bank of India BARHAJ(3622) Branch, Dist : Deoria(UP) 274601. I have forwarded my life certificate duly verified by SBI Manager of Majiwade Thane branch by registered post during Nov 2014. There was no action taken by my home branch, so my pension was stopped from Dec2014. I complained on SBI pension section Toll Free number in Mar 2015, They said please go to your home branch in Uttar Pradesh which was very difficult for me as I am staying in Mumbai(Thane). But I went to my home branch Barhaj on 06 Apr 2015 and submitted all the documents to Branch Manager and he assured me twice that my pension will start from this month. Today again I called SBI pension toll free number, they said my Life Certificate is not submitted thats why my pension is not being credited. In view of the above kindly guide me what to do next? I am really mentally and physically harrassed by my home branch. My contact number is +91-[protected]. please do the needful as soon as possible. Thanks and regards Mahesh Kumar Tripathi +91-[protected]