State Bank of India — PPF Acount not transferred till date

Address:

Kamrup Metropolitan, Assam

I have made three times requst for transfer of my PPF account No. [protected] which is mapped to my Saving A/C No. [protected] from SBI Digboi Branch to Beltola Branch. When my Saving A/c is transferred my PPF account was not transferred along with it.So, I wrote letter to transferred my PPF account as my transaction account has already been transferred. However, "no valid solution was given", and now my PPF account was not mapped since one month. After making online complain on the SBI website... i was responded "omplaint Status/Resolution : SB account could not be trasferred due to unavoidable reasons. Please contact branch for details at telephone number.[protected] " same sms always received, but no solutions. Please do the needful.