State Bank Of India — Provisional certificate for Housing loan

Address:

Bangalore, Karnataka

I have two housing loans from SBI one in Ahmedabad and the other in Bangalore, I have an SBI AC with a third branch i.e. not from where I took the loan. I have been asking for certificate from SBI and their response is to go to the respective branches and collect the same. Am I supposed to travel to Ahmedabad and Bangalore (since I have reloacted) to get a certificate. Please advise how can i get these certificates. Regards, Arun Prasad [protected]