State Bank of India — Rate was interest was charged highly

Address:

Namakkal, Tamil Nadu

I have availed the educational loan sbi, tnau branch, While availing Etl interest rate was 12.25 now it is 14.25 my ac never become over due, want to know the details of interest rate change . SBI base rate is also 10.25 Br+4 % is heavy burden to me .kindly arrange to sent me the details of higher rate of interest. Loan num: [protected] SBI _ Tamilnadu agricultural university branch coimbatore