State Bank Of India [SBI] — [protected] lien amount

Address:	Khunti,Jharkhand (old branch),Sairam nagar,Telangana(new branch)
Website:	Sbi.co.in

I have a saving account in sbi, due to some personal reason I was not operated my account for a long period,
So it became inactive.afterthat when I needed I transferred my account onlie in other state and completed my kyc.they told me it's hold account and there's[protected] lien amount.
When I asked them what's the reason they didn't told me to go your old branch to clear this lien amount.
When I didnt taken any loan then whats reason of lien???
Who will tell the proper reason##i sent an email to my old branch but no response yet.plz help me to clear my lien amount and active my account soon.