State Bank Of India [SBI] — About closing my csp zero balance account

Address:

Buxar, Bihar, 802101

I have opened zero balance csp account in sbi.My schlorship will come for which i need normal saving account in SBI.I have to open a normal saving account but i cannot open unless close my previous account but SBI(IFSC SBIN0000051) is not closing my account and not transfering into normal saving account. So please help me in gaining my schlorship otherwise my schlorship will return and i have to postpone my higher study.