State Bank Of India [SBI] — Account transfer from up to uttarakhand

Address:

Nainital, Uttarakhand

Dear Sir,

I am having a saving account in SBI lucknow branch & I want to transfer this account from Lucknow To Uttrakhand Haldwani Branch as i shifted there,
I have submitted an application to Haldwani branch manager in this regard but now after more than one month manager is telling they have courier the doucument to SBI branch lucknow & now lucknow branch has to do & haldwani branch can not do anything in this regards, Please help & let us know what should i do.

Ravi