State Bank Of India [SBI] — agents and officers dishonest - ask for bribe

Address:

560034

Hi,

I applied for a home loan from SBI RACPC Kormangala on[protected]. There is an SBI agent, Yogeeshwar who came to my house for documentation. He said that he would get me an enhancement on top of the loan and took details on the form. He asked me for Rs6500 for processing. Considering that a part of the process I gave that amount. Then after I kept calling him every week and I even went to the bank on Aug, 2018. Finally I was called to sign documentation and the page containing enhancement details (towards the end on the application form) were missing. It seemed like some one tore it away. I asked the agent about enhancement promised and he said he would get that to me after a month. I kept calling him all of September 2018. He did not respond. When approached the Loan officer Ansi at Kormangala HSR branch. She again told me the agent would do it. After contacting the agent he again asked for 3000 for processing. After repeated follow-ups I was called for document signing on[protected]. The agent asked me for Rs 10000 bribe. I denied. After signing of all documents the processing officer told me that I need to go to the Dub registrar office, pay Rs 4000 and get a memorandum document signed. I was asked to go to another officer and get the memorandum document ready . She told me that it will again take time. After I told her my frustration with SBI and shifting the loan to another bank, she said I need not pay anything and the documents will get done. This how SBI harasses customers and ensure that you bribe the nexus of dishonest officers to get loan.