State Bank Of India [SBI] — Amazon refund initiated but not reflected in SBI bank account

Amazon refund initiated but not reflected in the STATE BANK OF INDIA bank account. REFUND REFERENCE NUMBER[protected].

I, Anam Almas, placed an order ( order number[protected]) on Amazon on 29th October, 2021 for the product " India Pioneer Resin Casting Molds Set, Resin Casting Molds Silicone Jewelry Casting Mould DIY Making Tool Crafting Pendant Earrings (31 PC) ". I received the product on 3rd November, 2021 and asked for a refund as a part was missing. The delivery executive took the item back on 7th November, 2021 and i was informed that my refund would be processed by 12th November, 2021. Now, Amazon has completed my refund however the amount is not reflecting in my SBI bank account. I have contacted the SBI customer care but they are not helping me in any possible way. I have the return reference number[protected]. No party is ready to take accountability. Please look into this matter and solve it as soon as possible. It would be a great help. Thankyou.