State Bank Of India [SBI] — Amazon refund not reflected in sbi account

Address:

Rayadurg

Requesting for refund
Date of ordered:[protected]
date of refund initiated from amazon:[protected]

I waited for two weeks for my refund, and when i called amazon customer care and they said from their side refund is initiated .they had given me a refund reference number and told me to contact home branch.when i went to home branch they just said to write a complaint on paper and still there is no response from them.