State Bank Of India [SBI] — amount deducted but hp gas cylinder not booked

Address:	Jalandhar, Punjab, 144003
Website:	www.sbiepay.com

Dear sir/madam,
Kindly refer to my lpg id :[protected]
And the transaction no. [protected]

I booked a hp gas cylinder on 29 october from th myhpgas.in portal through my internet banking of bank of india, the payment was made through the sbiepay.com as third part intermediate for the transaction.
The amount of rs. 678/- has been debited from my bank but the gas cylinder is not booked, as the gas company has not received the said amount from your side.

More over i did mot receive any email or sms for transaction failure.
Kindly look into the matter personally, so that we may get our lpg cooking gas cylinder, for which i have paid.

Please find attachment of bank statement showing successful debit if the amount

Dr. Ashish kumar
Ph.[protected]
[protected]@yahoo.com